Terms of Service
Last updated: May 2025
1. Acceptance of Terms
Welcome to POD Product Assistant ("we", "us", or "our"). These Terms of Service ("Terms") govern your access to and use of our services. By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, you must not use our Services.
2. Eligibility
You must be at least 18 years old or the age of majority in your jurisdiction to use our Services. By using our Services, you represent and warrant that you meet this eligibility requirement and have the legal capacity to enter into these Terms.
3. Account Registration
To access certain features of our Services, you must create an account. You agree to provide accurate, current, and complete information during registration and to keep this information updated. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized access or use of your account.
4. Use of Services
We grant you a non-exclusive, non-transferable, revocable license to use our Services for personal or commercial purposes in accordance with these Terms. You agree not to:
- Use the Services for any illegal, unauthorized, or prohibited purpose.
- Attempt to gain unauthorized access to our systems, networks, or other users' accounts.
- Interfere with or disrupt the integrity or performance of the Services, including through viruses, hacking, or other harmful activities.
- Reverse engineer, decompile, or otherwise attempt to extract the source code of our platform.
- Use our Services to upload or distribute content that infringes on intellectual property rights or violates applicable laws.
5. Subscriptions and Payments
Certain features of our Services require a paid subscription. By subscribing, you agree to pay the fees specified at the time of purchase through our third-party payment processor, Paddle. All fees are non-refundable unless otherwise stated or required by law. We reserve the right to change subscription fees with prior notice. Failure to pay may result in suspension or termination of your access to paid features.
6. Intellectual Property
All content, software, designs, and trademarks associated with our Services are owned by or licensed to POD Product Assistant and are protected by copyright, trademark, and other intellectual property laws. You retain ownership of the designs and content you upload to our platform, but by uploading, you grant us a worldwide, non-exclusive, royalty-free license to use, store, and display such content solely for the purpose of providing our Services.
7. Third-Party Integrations
Our Services integrate with third-party platforms such as Printify, Etsy, Supabase, and Paddle. We are not responsible for the availability, accuracy, or policies of these third-party services. Your use of such integrations is subject to the respective third-party terms and privacy policies.
8. Disclaimer of Warranties
Our Services are provided on an "as is" and "as available" basis. We disclaim all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that our Services will be uninterrupted, error-free, or free from viruses or other harmful components.
9. Limitation of Liability
To the maximum extent permitted by law, POD Product Assistant, its affiliates, officers, directors, and employees shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or use, arising out of or related to your use of our Services. Our total liability for any claim shall not exceed the amount you paid us for the Services in the preceding 12 months.
10. Indemnification
You agree to indemnify, defend, and hold harmless POD Product Assistant and its affiliates, officers, directors, and employees from any claims, liabilities, damages, or expenses, including reasonable attorneys' fees, arising out of your use of the Services, violation of these Terms, or infringement of any intellectual property or other rights of any third party.
11. Termination
We reserve the right to suspend or terminate your access to our Services at any time, with or without notice, for any reason, including if we believe you have violated these Terms. Upon termination, your account and right to use the Services will cease immediately, and we may delete any data associated with your account, subject to applicable law.
12. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the State of Illinois, USA, without regard to its conflict of law principles. Any disputes arising under or related to these Terms shall be resolved through binding arbitration in Illinois, USA, in accordance with the rules of the American Arbitration Association, except that either party may seek injunctive relief in a court of competent jurisdiction.
13. Changes to These Terms
We may update these Terms from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated Terms on our website or via email. Your continued use of the Services after such changes constitutes acceptance of the revised Terms.
14. Contact Us
If you have any questions or concerns about these Terms, please contact us at:
Email: support@podproductassistant.com
Address: POD Product Assistant, 2501 Chatham Rd #4714, Springfield, IL, 62704, USA